Privacy information

What we collect

If you enquire, we collect your name, your preferred contact method and contact detail, the service you are interested in, your general location and your short message. If you phone, email or use WhatsApp, we receive what you choose to share.

Please do not send detailed medical histories, reports or other sensitive documents through a general enquiry. We will agree a suitable way to share clinical information if it is needed.

How we use it

We use enquiry information to respond to you and to arrange a free consultation call. We do not use it for unrelated marketing.

Who handles it

When you use a form on this website, your answers are emailed to contact@flashcells.com by our web host, Hostinger. No third-party form service is used, and form answers are not kept on the website itself. To prevent abuse, the website briefly keeps a scrambled (hashed) form of the sender's IP address for up to one hour. WhatsApp messages are also subject to WhatsApp's own terms and privacy policy.

Careers enquiries

If you send an expression of interest, we collect your name, email, profession, location and message, and use them only to consider working together. We do not accept CV uploads through this website.

Maps and social media

The office map on our Contact page loads from Google only when you choose to show it. Links to Instagram, Facebook, TikTok and LinkedIn take you to those services, which have their own privacy policies.

Cookies and analytics

This website uses Google Analytics to understand how many people visit, which pages they view, roughly where they are and what device they use. Google Analytics sets cookies in your browser to do this. It does not receive anything you type into our forms, and we do not use it for advertising.

You can block these cookies in your browser settings, or install Google's opt-out add-on at tools.google.com/dlpage/gaoptout. Google's own use of this data is described at policies.google.com/technologies/partner-sites.

Your questions and requests

To ask what we hold about you, or to request a correction or deletion, email contact@flashcells.com. General questions can go to info@flashcells.com.